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Frequently Asked Questions

Here is where we post previously asked questions that you might find useful.

What is Smart Send when Scheduling a Mail-Out?

Posted by Newsletter Marketer on Jul 29, 2011 in Frequently Asked Questions | 0 comments

What is Smart Send when Scheduling a Mail-Out? Smart Send enables you to schedule your mail-out based on the best likelihood that your campaign will be opened by your subscribers. Most email newsletter marketing software just sends your newsletter at a given date and time, but not all subscribers are going to open your campaign at the same time. Thus we’ve created Smart Send. If you’ve scheduled a campaign through our system before then we’ve captured, for all your subscriber,...

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How do I backup my subscriber lists?

Posted by Newsletter Marketer on Jul 29, 2011 in Frequently Asked Questions | 0 comments

How do I backup my subscriber lists? A common practice should be to backup your subscribers on a monthly base. This can easily be accomplished by following these steps: Select the Subscribers menu item. Under the Subscribers menu item you will see a sub menu item named “Export Subscribers”. Select this link. You are now presented with some export details, such as which subscriber list to export. Select the list you would like to create a backup off. Enter the Master Account...

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How do I send/schedule a mail-out.

Posted by Newsletter Marketer on Jul 29, 2011 in Frequently Asked Questions | 0 comments

How do I send/schedule a mail-out. Before you schedule your mail-out there are a few things you want to confirm. Has the design been fully tested on different operating environments (Windows, Mac, etc). To test your campaign design on different operating system it is recommended that you should send a test message to different email accounts and opening them in different operating environments. You can send a test message by logging into your account and select the Mail-Out menu item. Under...

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